Privacy policy

  1. PRIVACY POLICY AND PERSONAL DATA

This privacy policy applies to the www.www.diega.fr website.

The purpose of this privacy policy is to explain to users of the www.www.diega.fr website:

- how their personal data is collected and processed in accordance with current legislation and in particular the European Regulation, No. 2016/679 of the Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, which came into force on 25 May 2018. Personal data must include all data that is likely to identify a user. This includes the user's first name, surname, age, postal address, e-mail address, location and IP address:

- what rights users have concerning this data;

- who is responsible for processing the personal data collected and processed?

- to whom this data is transmitted;

The data controller reserves the right to modify this privacy policy in order to ensure its compliance with current legislation.

The data controller reserves the right to modify the present privacy policy in order to ensure its compliance with applicable law.

  1. Data collected and processed and method of collection

Ordering products on the www.www.diega.fr website

When the customer makes a purchase on the www.www.diega.fr website, the following personal data is collected:

- Last name,

- First name,

- Mailing address,

- Telephone number,

- e-mail address

SARL C.P will keep all data collected on the site's computer systems under reasonable security conditions.

SARL C.P will regularly review the personal data it holds and delete any that is no longer required. No personal data will be held for more than five years. After this period, such data may be anonymized and retained by SARL C.P for legal or statistical purposes.

The user's bank details are not kept beyond the purchase. In any case, the cryptogram is never kept by SARL C.P.

Newsletter subscription

Subject to the user's express consent, obtained when registering for the SARL C.P newsletter, the following personal data is collected:

- E-mail address

  1. Transmission of data to a third party

SARL C.P may pass on personal data to its subcontractors, service providers and suppliers. For example, when the customer makes a purchase on the site, his/her details will be communicated to the delivery service provider.

Data collected and processed by the site is exclusively hosted and processed in France.

  1. Data controller and data protection officer

The person responsible for processing personal data is: SARL C.P.

He can be contacted by e-mail at the following address: eshop@www.diega.fr or by post at the following address:

SARL C.P, 6 rue Béranger, 75003, Paris.

The Data Controller is responsible for determining the purposes and means of processing personal data.

Obligations of the data controller

The data controller undertakes to protect the personal data collected, and to respect the purposes for which this data was collected.

The site has a T.LS certificate to guarantee that information and data transfer via the site are secure. The purpose of this certificate is to ensure the security of data exchanged between the user and the site.

The data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.

  1. User rights

In accordance with regulations governing the processing of personal data, the user has the following rights:

Right of access, rectification and deletion

The user may access, update, modify or request the deletion of data concerning him or her.

If he/she has one, the user has the right to request the deletion of his/her personal space.

Right to data portability

Users have the right to request the portability of their data held by the site to another party.

Right to limit and object to data processing

The user has the right to request the limitation of, or to object to, the processing of his or her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

For any information concerning these rights, or to exercise them, the user must write to the data controller at the following address : SARL C.P, 6 rue Béranger, 75003, Paris.

In order for the data controller to comply with the user's request, the user must provide the following information: first and last name, e-mail address and, if relevant, account number, personal space number or subscriber number.

The Data Controller is obliged to reply to the user within 30 days.

Right to appeal to the competent authority

If the Data Controller does not respond to the user's request, or if it believes that the user's rights have been infringed, it is entitled to refer the matter to the CNIL or any competent court.

  1. COOKIE POLICY

As part of the use of the site, SARL C.P may, subject to the user's choice, install one or more cookies during their legal period of validity.

Cookies are used for several purposes:

  • To compile statistics on visitor numbers;
  • To improve the interest and ergonomics of the site;
  • To enable or facilitate navigation on the site and thus adapt offers and messages in a personalized manner (language used, display resolution, operating system, etc.);
  • To store information relating to a form, products or services to which the Internet user has subscribed;

The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. SARL C.P may include cookies on the site in order to collect browsing data and to measure and optimize the effectiveness of campaigns. This data is never used to identify the user by name.

If the user's browser software accepts the storage of cookies on his/her terminal, the cookies integrated into the pages and content consulted may be stored temporarily in a dedicated space on the terminal. They will only be readable there by the sender.

If the user refuses to accept cookies, or if he deletes the cookies stored on his terminal, he will no longer be able to benefit from certain functions required to navigate certain pages of the site. In this case, SARL C.P declines all responsibility for the consequences linked to the degraded functioning of its services.

This information is kept for a maximum of 13 months.

Users may configure their browser software to save or reject cookies according to their choice. They can also configure their browsers so that they are prompted to accept or reject cookies from time to time, before a cookie is stored.

Cookie settings vary for each browser. It is described in the browser's help menu. This will enable users to find out how to modify their cookie preferences.

To prevent the installation of cookies, follow the instructions for the browser you are using:

  • Internet Explorer: on the "Tools> Internet Options" menu, click on the "Privacy" tab, select the desired setting and press "Advanced settings". Select "Ignore automatic cookie handling". Select "Enable" or "Block". We recommend activating the "Always accept session cookies" option to enable more optimal browsing on our Website.
  • Firefox: on the "Tools> Options" menu, click on the "Privacy" tab. Activate or deactivate "Accept web cookies" or "Tell websites not to track me", depending on your browser version. You can also delete installed cookies by clicking on the "Delete cookies individually" option.
  • Chrome: on the "Tools> Settings" menu, click on the "Privacy> Content settings" tab. After selecting the "show advanced settings" option, click on your preferred cookie setting. If you don't want to allow installation, you can select the "Block site data and third-party cookies" option.
  • Opera: on the "Settings> Preferences" menu, click on the "Advanced" tab. On the "Cookies" menu, select the "Accept traces" or "Never accept cookies" options. If you wish to have a more exhaustive level of control over the cookies that are installed on your computer, we recommend that you select the "Ask me before accepting cookies" option.
  • Safari: in the "Tools> Preferences" menu, click on the "Security" tab. On the "Accept cookies" menu, select "Always" or "Never". If you have an iPhone, you'll need to go to "Settings> Safari" and select whether or not to accept cookies.

If you use another browser, you can obtain more information about setting up cookies through the help or support section of the browser itself.

SARL C.P may modify the Cookies Policy in accordance with the law, regulations or in order to adapt the policy to the instructions issued by CNIL. SARL C.P advises Internet users to visit the Cookies Policy regularly to be kept informed of any changes.