RETURNS & EXCHANGES

Your satisfaction is our priority.

If you're not completely satisfied with your order, we've simplified the returns process.

Follow the steps below to initiate your return.

Our team will process your request promptly and remains available for any further questions or assistance.

Make a return

How do I make a return?

FAQ

You have 14 days after receipt of your order to make a return.

Items must be unworn, undamaged, with their labels, in their original packaging, and accompanied by the return slip.

The parcel must be sent against signature, via the carrier of your choice, to the following address:

UNIVERSLOG FOR DIEGA
6 rue Robert Schuman
77330 Ozoir-la-Ferrière
France

Return shipping costs are at the customer's expense.
The customer remains responsible for the package until it is received. Without proof of delivery against signature, no refund can be made.